Cuban Business Owner Does in Months What the State Didn’t Do for Years

Local residents say the business has reinvigorated the neighborhood. (14ymedio)

14ymedio bigger14ymedio, Miguel García, Holguín, October 18, 2023 — A motorcycle zips by as a horse-drawn carriage makes its way on the other side of road. The sunlight glistens off the asphalt which is, quite surprinsingly, flawless, without a pothole or a crack. The owner of the nearby privately owned company, Super Rapido CG, invested in repairs to the street in front of his business so that it would not pose a danger to motorists. The money to restore more than a kilometer of roadway in the San Rafael section of Holguín came out of his own pocket.

“The man has revived the neighborhood,” says Georgina, a 76-year-old housewife who for decades watched the area around her deteriorate. Now hopeful, she closely follows the efforts of Amauris Gonzalez Parra, owner of the Super Rapido CG, who is changing the face of the neighborhood. “Not only did he fix the road here but several new businesses have opened thanks to this. The place is always full of customers.”

She points to a wide patio covered with a blue tarp where Gonzalez Parra, his two children and his employees wait on customers coming to pick up the shipments that relatives overseas have bought for them on the company website. On Monday, the place was bustling as workers behind the counter hurriedly fetched merchandise. continue reading

On Monday, the place was bustling as workers behind the counter hurriedly fetched merchandise

“Every month my brother buys me a supply of food, soap, cooking oil and detergent. It’s convenient for me come here to come here to pick it so we don’t need home delivery,” says 30-year-old Luis Angel, one of the dozens of people in the store at noon. Three coolers display soft drinks, beers and juices of different types and sizes.

“Amauris has helped his congregation a lot. He’s a Jehovah’s Witness and this is close to Kingdom Hall, the temple his family attends, says Luis Angel. “He has a very big heart. If a ’brother of faith’ gets sick, he provides food and other types of support. He has also given jobs to many of them.”

Although official resentment of Jehovah’s Witnesses has decreased significantly in recent years, it is still difficult for them to find work in strategically important sectors such as tourism. The prejudices that led to decades-long workplace discrimination have not been completely erased, which is why Gonzalez Parra’s gesture is so greatly appreciated by his community.

Luis Angel points out the the residents of San Rafael still find it odd that a private citizen had to pay to fix the road. It leads to two facilities — a slaughterhouse and an egg warehouse — belonging to Holguín Poultry Company. It also leads to Frutas Selectas, a division of the Silo Company, as well as to the main provincial warehouse of the all-powerful Cimex corporation, a business conglomerate run by the Cuban military.

To repair the road, Gozalez Parra hired a state-owned firm, Engineering Construction Company No. 17, from Holguín. (14ymedio)

“The highway was torn to pieces during all that time but none of those state companies lifted a finger or donated any resources so that delivery trucks didn’t have to constantly dodge potholes,” says Luis Angel. “With all the money they make, they didn’t invest a single peso to prevent accidents or improve the safety of their employees going to and from work. This businessman did in a few months what the state failed to do for years.”

To repair the road, Gozalez Parra hired a state-owned firm, Engineering Construction Company No. 17, from Holguín. Although the terms of the contract were not made public, many in San Rafael claim he paid seven million pesos for the repair work. They also claim he insisted on being onsite to insure the work was being done properly and with the required amount of asphalt.

In October of 2022, 50-year-old Octavio Almaguer Ricardo lost his life along the same stretch of highway when the motorcyle he was riding hit a pothole, throwing him off the vehicle. He suffered severe head trauma and multiple fractures in one leg.

“Holguín and Cuba are full of potholes like this, some even worse than this. What is the point of the license plate tax, the tax we pay to use the roads in Cuba? How many more lives will be lost due to the poor condition of Cuban roads?” asks an outraged cousin of the deceased on social media.

That bleak scenario has changed. Not only has the roadway in front of Super Rapido CG been repaired but stalls selling prepared food have popped up. Drivers also prowl the street looking for customers who want to be ferried with their purchases to a nearby town. And there is no shortage of vendors selling everything from freshly brewed coffee to cold beer.

The Super Rapido CG website points out that the company’s online operation is based in Hialeah, Florida. It provides both U.S and Cuban telephone numbers which customers can call if they any questions. Business at the Holguín location has been growing so rapidly that Gonzalez Parra decided to buy the house next door in order to expand.

A bit over a hundred yards away, the family has a farm at which it is installing walk-in coolers to store merchandise. They will also be opening an ice cream parlor on their property as well as a store with a bakery and sweet shop. Customers will be able to move effortlessly between the current property and the new operations as “if they were in another country because this road is like glass,” jokes a neighbor.

Super Rapido CG has been growing so quickly that Gonzalez Parra decided to buy the house next door in order to expand. (14ymedio)

Local residents can also buy directly from the store. One woman with a small child in her arms is trying to decide whether or not to get some bars of soap. “The prices are high,” she says,” but no other privately owned store in Holguín is as well-stocked or has such a wide variety. Several containers of merchandise get delivered here every week so you can buy with confidence. It never fails.”

Using three vehicles from a fleet of two late-model Peugeots and three electric tricycles, the company delivers purchases by Cuban emigrés to their families in Holguín. Super Rapido also carries footwear, clothing, household goods and home appliances. A WhatsApp group keeps customers up to date on the latest offerings and announces special combos and sales.

Even state-run media has been enthsiastic about the privately owned company. In September, local televesion broadcaster Telecristal praised Super Rapido, describing it as “today’s undisputed leader in the import of essential products in the eastern part of the country.”

The broadcaster detailed the contents of various shipments delivered to the store in late August: “assorted chicken parts, ground meat, detergent, cooking oil, jam and other products.” The report described the entrepreneur’s work as “effective business management with nations such as the United States, Panama, Spain and Poland as well as with companies from other countries with whom he maintains commercial ties.”

Telecristal also commended the fact that the privately owned business counted among its clients state-owed companies such as nickel industry subsidiaries, hotel chains, retail and food-service establishments, and even the Cimex corporation, the same conglomerate that for years did not spend one centavo to repair the San Rafael highway, the one that now seamlessly runs past Gonzalez Parra’s operation.

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COLLABORATE WITH OUR WORKThe 14ymedio team is committed to practicing serious journalism that reflects Cuba’s reality in all its depth. Thank you for joining us on this long journey. We invite you to continue supporting us by becoming a member of 14ymedio now. Together we can continue transforming journalism in Cuba.

Following Criticism from Cuban Officials, the Sign for San Pepper’s Burger in Holguin is Removed

On Friday morning, nearby residents noticed the colorful letters and the cute image of a hamburger with wings were missing. (14ymedio)

14ymedio bigger14ymedio, Miguel García, Holguín, 13 October 2023 — The sign on the facade of San Pepper’s Burger, a private establishment which was about to open in the city of Holguín, lasted less than a week. On Friday morning, nearby residents noticed the colorful letters and the cute image of a hamburger with wings were missing. “We saw it coming,” said a resident of the zone, alluding to the attack on the business last Tuesday on the state-run site Cubadebate, where they reproached the establishment for selling “a culture that is not ours.”

On Thursday, 14ymedio published an article which included testimonies of people from Holguín who offered their opinions on the diner, its name and the impact its opening could have on the depressed food service scene in the city. “No one knows what happened because it’s been closed all day, but rumor on the strees is that the owner got scared,” said an old lady who lives in the area near Parque de las Flores located right in front of the private business.

With what that sign must have cost and the effort they went through to put it up, no one believes that they now removed it for anything other than pressure by the extremists.

“With what that sign must have cost and the effort they went through to put it up, no one believes that they now removed it for anything other than pressure by the extremists,” said the woman. The renovated facade, painted yellow with its blue colonial doors, seemed to be missing something today after the establishment’s name disappeared. “People used to come all the way over here to take pictures and the kids were taking selfies with the wings in the background, as if they were coming out of their head,” added Paco, a frequent visitor to the park. continue reading

As of yet, the local press has not mentioned the matter and the question that Cubadebate’s writer posed in her article has already been answered. Faced with the question of “what happened with fighting the culture war” the facade is now bare and one sign no longer lights up the night in Holguín.

“People used to come all the way over here to take pictures and the kids were taking selfies with the wings in the background, as if they were coming out of their head,” added Paco, a frequent visitor to the park. (14ymedio)

Translated by: Silvia Suárez

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COLLABORATE WITH OUR WORKThe 14ymedio team is committed to practicing serious journalism that reflects Cuba’s reality in all its depth. Thank you for joining us on this long journey. We invite you to continue supporting us by becoming a member of 14ymedio now. Together we can continue transforming journalism in Cuba.

Adulterated Coffee in Short Supply for Cubans; Premium, Organic Coffee for Export

Nury’s days of going without her morning shot could end if Holguín’s Reynerio Almaguer Paz coffee roaster lives up to its managers’ promise.

14ymedio bigger14ymedio, Miguel García, Holguín, 14 October 2023 — A stain on the wall reminds Nury that not only does rationed coffee taste worse and worse but it can be dangerous too. “They’ve added so many things to it that it clogged* the coffee pot while it was brewing. Luckily, I was in the room at the time,” she says. Despite the risks, this 57-year-old Holguín resident misses the coffee, which local stores have not been able to carry for months.

Nury’s days of going without her morning shot could end if Holguín’s Reynerio Almaguer Paz coffee roaster lives up to its managers’ promise. This week, company director Rider Juan Sanchez Hijuelos told state media that the factory was able to resume production after it received a delivery of raw materials. He added that its ¡Hola!-brand coffee would not only be in Holguín by October 25 but in Granma and Las Tunas as well.

“And what about the coffee we were supposed to get months ago? Why haven’t we gotten any since June?” asks Nury. Sanchez Hijuelos has made it clear that, to his regret, back orders will not be filled because the shortage of raw materials does not allow it. Residents in the east of the country, where the coffee shortage is most acute, have had to get it on the black market or make do with infusions of one sort or another.

And what about the coffee we were supposed to get months ago? Why haven’t we gotten any since June?

“Orange leaves, lemongrass, wild oregano — for months we’ve been brewing everything except coffee,” says Nury. Those with family members overseas have rediscovered the joys of coffee unadulterated by roasted peas, a common additive on the island. “The other day I was at a neighbor’s house and she offered me a little cup of La Llave [from the United States]. I almost licked the bottom of the cup because I had forgotten just how good coffee could taste,” says the Holguin native. continue reading

Difficulty importing peas has been one of the reasons production of ¡Hola! has ground to a halt. Raquel Vingut Ceballos, director of the Coffee Roasting and Distributing Company in Ciego de Ávila province, urges patience. She reports that five tons of peas have already been delivered, which will allow the company to meet its October quota.

“And what about the coffee we were supposed to get months ago? Why haven’t we gotten any since June?” asks Nury. (14ymedio)

In response to the crisis, Vingut Ceballos has been issued coffee from the strategic state reserve, a stockpile that is supposed to be used only in an emergency situation. A mixture of 50% coffee and 50% chicory, it is one item in a basket of staple products that Cubans may purchase with their ration books. The coffee harvest will begin in November but few have have any hope that it will alleviate the current situation considering that some portion of it will end up on the international market.

Meanwhile, thousands of kilometers from Nury’s house and the Vingut Ceballos offices, Lavazza — one of the most prestigious coffee brands in the world — was rolling out its new premium organic coffee, Reserva de Tierra Cuba. A blend of coffee beans from different regions, it is being marketed to the hospitality industry.

The coffee harvest will begin in November but there is little hope that it will alleviate the current situation

“With Cuban music playing in the background, Lavazza’s best baristas brew the product in full view of attendees [at a company event in Madrid on October 10]. The flavor and aroma of the Island’s coffee captivates the restaurateurs, distributors and food lovers. And no wonder since it offers a contemporary, sustainable, quality coffee experience that perfectly embodies our values of social and environmental responsibility,” the company press release boasts.

The statement details the product’s origins when, back in 2018, “the Lavazza group launched a sustainable development program” in collaboration with several institutions and local authorities to revive coffee cultivation in the country and restore the quality of Cuban green coffee. The company acknowledges that Cuban coffee growing has been drastically curtailed but attributes the drop in production not to the exodus of producers, government credit defaults or the lack of investment but to an outbreak of rust disease.

“The final result is La Reserva De ¡Tierra! Cuba, made from beans grown by 170 farmers in the provinces of Santiago and Granma.” To further tease the palate, the statement notes that it is made up of 65% specially washed Arabica Turquino, 25% washed Robusta and 10% fermented Robusta, which the company claims makes the final product “sweeter and more elegant.”

And no wonder, as it offers a contemporary, sustainable, high-quality coffee experience that embodies the company’s values of social and environmental responsibility

The resulting cup has a “velvety body with notes of almond, milk chocolate and the sweet aftertaste of wine,” nothing like dry, grassy flavor and grainy texture of the product that rationing has forced on the island’s consumers.

Lavazza claims that its collaboration with Cuba “protects farmers, promotes the role of women and young people, and helps the environment in terms of forest conservation and the exchange of good agricultural practices.” It adds it has provided specialized training to farmers and local producers “in the implementation of a controlled fermentation process during part of the Robusta harvest.”

Meanwhile, back on the island, many people are counting the days until ¡Hola! is back on the shelves. When brewing it, though, they’d better keep a safe distance from the coffee pot.

*Translator’s note: “Additives” used to stretch the coffee often clog the stove-top espresso pots, which then are prone to explode in Cuban kitchens. 

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COLLABORATE WITH OUR WORKThe 14ymedio team is committed to practicing serious journalism that reflects Cuba’s reality in all its depth. Thank you for joining us on this long journey. We invite you to continue supporting us by becoming a member of 14ymedio now. Together we can continue transforming journalism in Cuba.